Hardware requirements:
A broadband Internet connection
Supported web browsers: Internet Explorer 7/8/9/10/11, Firefox (latest), Chrome (latest), Safari 5/6/7/8
Speakers/sound card on your computer (for audio broadcast) or a separate telephone to connect to the audio portion of the webinar
When you join the meeting, you will automatically be connected to the audio broadcast, which will allow you to listen to the webinar using your computer/speakers. If you prefer to dial in using your telephone, please close the audio broadcast popup and use the connection information that is sent to you to call in to the webinar.
First-time users:
To ensure your system is set up as required, please visit Zoom and Support and perform the "Join Meeting Test" in advance of the webinar: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio
Connection requirements:
Connection information is provided by The Electricity Forum, usually within 48 hours of registration
Anyone can attend one of our webinars, so long as they have paid in advance by credit card to attend the course.
Simply complete the online form providing your contact information in our webinar course portal.
If you experience a technical problem with Zoom, please contact Zoom Technical Support: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-Video-Communications-Technical-Supporthttps
If you have a problem registering for an event or have not received your connection information, please contact webinars@electricityforum.com and a representative will follow up with you within a 24-hour period.
Visit our archive page to login and view recordings of your past webinars. To request a copy of the presentation, please contact webinars@electricityforum.com.
Your confirmation email is a plain text email intended to confirm that we have received your request to attend one of our webinars; it is sent to you immediately upon submission of your registration form. If you do not receive this email, then you may have entered an invalid email address. To get your confirmation email resent to you, please contact webinars@electricityforum.com.
There can be a number of reasons for this. One is that your organization may have blocked the email as spam. Please make sure that your organization allows The Electricity Forum email through your email server.
Connection information is sent in HTML format; some organizations do not allow HTML email as it can be a potential security risk, please check and make sure your network administrators allow HTML formatted messages.
If you still do not receive your connection email, please contact webinars@electricityforum.com.
The Electricity Forum sends a reminder email with the connection information a few days before the webinar as well as 30 minutes before it begins. If you do not receive this reminder please contact webinars@electricityforum.com.
